Respect. Connect. Explore. 

The Visitor Promise is an immersive digital experience to prepare you for an authentic journey through Aotearoa.
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Respect. Connect. Explore. 

The Visitor Promise is an immersive digital experience to prepare you for an authentic journey through Aotearoa.
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Welcome to Aotearoa!

We're so happy to have you here. Are you ready to be a great guest in our beautiful country? We're here to help!

The Visitor Promise is a short online course to help improve your cultural knowledge, and engage respectfully with Māori experiences.  
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Why Sign Up for The Visitor Promise?

Respect

Practise respectful interactions. Take responsibility for your behaviour while you travel in our home.

Connect

Connect to the culture, our people, and our history, through being an informed traveller.

Explore

Explore New Zealand authentically. Enhance your experience by learning about indigenous customs.
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Create a deeper connection as you travel


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What's included?

Gain the foundations of cultural knowledge, Māori customs, and how to behave in certain situations.
An introduction to Manaakitanga - What it means to show respect and hospitality in New Zealand.
An introduction to Kaitiakitanga - Learn how to take responsibility, tread lightly, and care for our home.
Interactive online learning. A seamless combination of video, comprehension and multichoice to help you learn.
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Embark on a digital adventure with Moana as your guide and learn how to be a good visitor in Aotearoa.

So are you ready? Hoake tātou! - Let's go!

Your Social Impact

With every purchase, a portion from the proceeds will directly support Native Nations United - funding indigenous youth knowledge exchanges around the world.

What people are saying...

"The module is really meaningful, giving depth and background into Māori culture and the core values particularly relevant to tourism (and for our guests!). It described the deep connections and experiences that arise from respectful interactions and a commitment to guardianship and sustainability very well."
- Tourist
"An essential guide for travelling respectfully in Aotearoa.The Visitor Promise module offers practical, culturally grounded guidance for manuhiri. It helped me better understand the importance of Māori customs and values - all brought to life with beautiful animations of the marae, native birds, and carvings."
- TOurism Operator
As travel sellers, it’s our responsibility to prepare visitors with the right knowledge before they arrive. This module gives them a culturally respectful starting point and shows our Māori Operators that we value their tikanga and the extra care they bring. It’s more than just good etiquette — it’s about deepening understanding and building meaningful, respectful relationships with our partners.”
- Travel Seller
“We really wanted to be respectful when visiting Māori places and interacting with Māori people, but it was hard to find what we needed to know online, as there is so much information out there. This gave us a clear, trustworthy introduction and foundation so we felt more confident — like we weren’t going to accidentally offend anyone or get it wrong.”

- tourist

“The Visitor Promise module really helped me and my team understand Māori customs and values on a deeper level. It was practical, grounded in tikanga, and beautifully brought to life with animations of the marae, birds, and carvings - it’s something every operator should see, and helps us support our Maori Operators in New Zealand, as we are able to help reinforce these learnings with our visitors.”

 - Non-Maori Tourism Operator

“This resource really supports us as Māori operators. Visitors come with a better understanding - like knowing not to put hats on the table, or that our ta moko isn’t just a tattoo, but a deep part of who we are. It also helps them see that not all Māori are the same. When manuhiri arrive with that kind of awareness, it shows respect straight away and allows us to focus on deeper cultural exchange, rather than covering the basics every time.”

- Māori Tourism Operator

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It's time to be a better guest

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Benefits you. Benefits everyone.

 "These modules came from listening - to our manuhiri (visitors) who genuinely want to show up in the right way, and to our Māori tourism whānau who often find themselves needing to explain the same tikanga over and over. It’s not about blame, it’s about helping everyone feel more comfortable, respected, and ready to connect on a deeper level."

- Nades from Native Nations

A meaningful experience.

"We see these modules as a form of cultural health and safety - a way to prepare manuhiri before they arrive, so they can engage with confidence and care. It supports our hosts too, by easing the pressure of having to constantly correct basic tikanga. When everyone feels safe, seen, and respected, the experience becomes so much more meaningful for all."

-Jahmaine from AU Consulting
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Start your learning with some Māori terms...

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Are you a travel seller or tour guide?

Level up your skills with our latest tool, Indigenous Tourism Aotearoa.

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